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If you are not entirely satisfied with your purchase for any reason, we will refund your total purchase price including the cost of shipping. You have 30 calendar days from the date you received your Knotbags to request a refund on your purchase.



To request a refund, email the receipt or proof of purchase of your order, along with the reason that you are requesting a refund to We will contact you promptly.




If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within in accordance with your card issuer's policies.